No extra work to get set up
Compass turns on from the short snippet that runs Chameleon. It starts watching and learning from when you turn it on, without any extra tagging or mapping.
Compass
There's no such thing as just one stuck user – Compass finds them all
Compass is your user intelligence agent that watches every session in your product and shows you what users are doing and how each company is adopting your features.
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Why Compass
Recaps you read in seconds
Every session is summarized in a few words, so you can understand what's going on at a glance. No need to plan a user-session watching day.
Target based on real behavior
Go deeper than your CRM. Build Chameleon audiences from what users actually did, so your in-app experiences land perfectly.
Every view
From a single session to the shared story
Compass works at every altitude. See exactly what one user struggled with, then zoom out to find every other user hitting the same wall.
Act on it
Fix what Compass finds, on repeat
Compass intelligence powers Copilot answers, behavioral audiences, and friction reports — so you can act on what you find without ever leaving Chameleon.
Security & Privacy
Chameleon keeps your company and personal data safe.
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SOC-2 Type II
GDPR
Supports HIPAA (BAA available)
AI never trains on your data
Robust data privacy controls
Everything else under the hood
For when you need to check the spec before booking the demo
Available now
Session recaps
Company adoption rollups
Behavioral audience targeting
Discuss friction with Copilot
Friction signal classification
Compass
Monthly Report on
Acme, Inc.
Last recorded session: 5 mins ago
Key Findings
6 users have signed up
4 users completed their onboarding tour
45 users from Acme, Inc. haven't enabled Integrations
Copilot
Research users under Acme, Inc. and their activities on the app within the last 30 days.
Setup
No event tagging
No SDK changes
Account-level enable
First insights in a week
Coming soon
Send friction findings to Linear
More default reports
Friction-triggered guidance
See whether a fix worked
What data does Compass collect?
Page URLs, clicks, navigation paths, and your Chameleon Profile and Account IDs. No form contents, no passwords, no payment info, no text users typed.
How is this different from Mixpanel or Amplitude?
Analytics tools tell you what counts moved. Compass tells you what users actually did and where they got stuck, in narrative form, with no event setup. You can keep using both — Compass isn't trying to replace your analytics.
How long until I see insights?
Most accounts see their first Compass insights within a week of installing Chameleon, as sessions accumulate.
Do I need engineering to set this up?
No. Compass works at the account level from the same snippet that already runs Chameleon. No event tagging, no SDK changes, no backend work.
Does Compass use AI credits?
Yes. Compass uses 2 credits for each visit it summarizes and 1 credit each time it refreshes a user's profile. Every new account starts with 10,000 free credits, and you can see your daily usage on your Credits page. Learn more about AI credits.
See what your users are really doing
Compass starts working as soon as you install Chameleon, with no extra engineering setup. Your first insights show up within a week.
"We chose Chameleon because we saw how easy it was to get going, and didn’t require any developers to operate."
Mitch Yarchin
Director of Product Management
"My absolute favorite part is working with our CSM, Andrew. Since my first day joining my new role I've seen him as a true partner in helping me achieve success."
Verified User in Computer & Network Security
Digital CS Leader
"I like how intuitive and flexible Chameleon is. It allows us to create customized in-app experiences without needing heavy development work."
Bea Patricia P.
Senior support specialist II
"It showed how much more effective in-app messaging is, compared to email."
Josh Suess
Senior Director of Digital Service Strategy